Every Torzal bass or guitar is made in the USA by hand, right here in Austin, Texas.
Most of our instruments are built to order and sold direct. Payments are accepted securely via PayPal. You can pay via PayPal with any major credit card without having a PayPal account.
Due to high demand, there is currently a 6-month wait from the time your order is placed to when you will receive your Torzal.
To place your order, please visit the Instrument page for the bass or guitar you would like, choose the number of strings and click on ‘Buy Now’ to be securely directed to PayPal for checkout.
After you complete your order through one of the Instrument pages, we will contact you via email to confirm the options for your bass or guitar.
Some people know exactly what they want, while others appreciate some personal guidance. Either way is great, we’re here for you!
All instruments made by Torzal Guitars are warranted to be free of defects in materials and workmanship from the date of purchase. Torzal Guitars will repair or replace, at our option, any instrument or part thereof which is found to be defective. This warranty is extended to the original purchaser only, is not transferable to any subsequent owners, and is subject to the limitations set forth below:
Instruments that have been modified after shipping from the place of manufacture;
Instruments whose serial numbers have been altered or removed;
Instruments that have been subjected to extremes of humidity or temperature
Normal wear or natural cracking of wood or shrinkage of finish;
Instruments that have been damaged due to misuse, neglect, or accident;
Normal wear and tear to serviceable parts such as strings, tuning gears, frets;
Claims from or by anyone other than the original purchaser.
Torzal Guitars reserves the right to use materials regularly utilized or available at the time of repair in the event that original materials are no longer available.
This is the sole warranty of Torzal Guitars. No other written, oral, express or implied warranties including the merchantability and fitness for a particular purpose apply.
Maintenance & Repair Notes
If you are having a problem with your guitar or bass, or have damaged it, please contact us immediately (and first!). We will discuss whatever is going on with the instrument and make a decision on the best way to resolve the problem.
We understand if your regular guitar technician is not sure how to approach certain routine maintenance and set-up issues on Torzal Natural Twist necks. We will be happy to talk any owner or qualified instrument technician through certain maintenance or set-up procedures. We will perform neck and string adjustments on any Torzal Natural Twist neck for free in our shop, and other general maintenance procedures for a nominal fee. If shipping is required, customer shall pay shipping to and from our shop.